Effective Date: June 25, 2020
The Climate Corporation (“Climate,” “we” or “us”) knows your privacy is important to you, and our aim with this Privacy Statement is to help you make informed choices about your personal data. This Privacy Statement explains what information we collect about you, what we do with it, who we share it with and how you can control it in connection with our Climate products, websites, applications, or other digital services (the “Climate Services”). The term “personal data” can have different meanings depending on applicable law. In general, we use the term “personal data” to mean information that can uniquely identify you as an individual, but we will treat information we collect from you as personal data wherever necessary under applicable law.
In cases when personal data is provided to others to provide you products or services you have requested, or for other purposes you have authorized, we rely on technical and organizational means to assure that applicable data security regulations are followed.
You can navigate to any of the sections of this Privacy Statement using the links below:
Why we collect your information
We collect information about you and your farm operation for the following reasons:
To provide Climate Services and related support to you, such as enabling you to use the Climate Services to organize, visualize and evaluate information about your farm operation, share information about your farm operation with others, and receive information, estimates, agronomic prescriptions or other recommendations from Climate and its Bayer Group affiliates (“Bayer”) and other third-party sources relevant to your farm operation.
To manage and respond to your inquiries concerning Climate and Bayer products and services.
To make agronomic recommendations to you or alert you to potential risks to your crops, such as trends associated with weather patterns, pests or planting locations, and providing product tips and other agronomic recommendations.
For our general administrative purposes. For example, Climate and Bayer may need your information to tell you about important changes to the Climate Services, create and administer your registered account, provide customer service to you, respond to inquiries regarding our products and services, or perform internal financial activities like auditing or billing.
For research and development purposes, such as to improve Climate and Bayer’s agronomic or scientific knowledge, develop and improve our products and services, assess and compare product performance, or analyze customer behaviors and market trends.
For our internal efforts to operate and improve Climate’s and Bayer’s businesses, such as making product advancement, production deployment and distribution decisions, improving the quality of our products and services, forecasting, and identifying ways we can operate more efficiently or expand our business.
For advertising and marketing purposes. This could include sending you information about Climate and Bayer and the products, services, promotions, surveys, and events we offer, enhancing and personalizing the content we provide to you when using Climate Services, and enhancing and personalizing our communications with you about our products and services, including advertising and marketing communications. We may also need your information to administer promotions or programs we offer. However, we will NOT use your personal data to price seed products to you or others, other than to offer you product discounts or make you aware of other offers or programs for which you may qualify, and we will not share your personal data with any non-affiliated third-party vendor or website owner for their own marketing purposes, without your consent.
For security purposes, as necessary to help us protect against, identify, or investigate fraud or other criminal activity.
For other legal purposes, if we have a legal obligation, or need to pursue or defend against legal claims, that involves the use of your information.
For communication purposes, to get in touch with you in connection with any of the reasons discussed above.
For other purposes to which you expressly consent.
What information we collect about you
Information you provide. We may collect your first and last name, email address, mailing address, postal code, demographic information, machine data (including make, model, and configuration settings of your farming equipment), preferences, or other information about you that you voluntarily send to us through the Climate Services or through communications with us, including when you:
- Create an account
- Register or subscribe for a service
- Upload information using the Climate Services
- Subscribe to a mailing list
- Join a rewards program
- Enter a contest, sweepstakes, or other promotion
- Request a rebate
- Order a product
- Comment on a blog post
- Contact us for any reason
Information gathered automatically. When you use the Climate Services, we may automatically collect information directly or through our third-party analytics providers. That information may include:
- Your IP address
- Your device identifier
- Your internet-service provider’s name
- Browser type and language
- Operating system
- Session identification number
- Search terms, search results
- Online browsing data or “clickstream data” (e.g., date and time of access to the Climate Services, referring website address, pages viewed, features used, links clicked, and other actions you take in connection with the website)
We (and third parties acting on our behalf) may collect this information directly from your browser interacting with our Climate Services. We may also collect it through cookies and similar technologies, which typically work by placing a small file (like a text file or graphic) on your computer or smartphone, and the file is used to identify your device and to collect information. In this Privacy Statement, we use the term “cookies” in general to refer to these technologies. Cookies are typically assigned to one of four categories, depending on their function and intended purpose:
- Essential Cookies: These cookies are necessary for our Climate Services to operate properly and enable you to use its features.
- Performance Cookies: These cookies collect information about how you use our Climate Services and are used to improve and personalize future web experiences and deliver content more relevant to your interests. Our promotional communications may include these cookies to measure performance and deliver more relevant offers/content based on preferences.
- Functional Cookies: These cookies allow our Climate Services to remember choices you make and provide more personal features as well as services you have asked for. The information collected may be anonymized and is not used to track your browsing activities on other websites.
Most browsers are set up to accept cookies automatically. You can deactivate the storing of cookies or adjust your browser to inform you before the cookie is stored on your computer. In the case of third-party cookies for interest-based advertising, you can opt out of receiving interest-based adsfor web properties at http://www.aboutads.info/choices/ (Digital Advertising Alliance’s WebChoices) or for mobile apps at https://youradchoices.com/appchoices (Digital Advertising Alliance’s AppChoices).
Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. Instead, we collect, use, and share information as described in this Privacy Statement regardless of a “do not track” choice.
Location-based information. When you access the Climate Services, we may collect information related to your location through your device’s GPS, Wi-Fi, or Bluetooth. Your device may provide ways to prevent sharing your location, like disabling location-based services or turning off your GPS, Wi-Fi, or Bluetooth. If you disable any location-based services on your device, you may not be able to use certain features of the Climate Services.
Information from social media and other sources. We may collect information about you from other sources such as our affiliates, public and third-party databases, and other third parties. For example, if you elect to participate in analytics, communications, or marketing programs, including those offered or run by third parties, we may enhance your information by obtaining or merging that information with technical, cookie, or other data we collect or that we receive from third parties.
We may collect information when you interact with us through social media. And if you link our Climate Services with a social-media account, then we may collect certain information related to that account. You may have the ability to control what information is shared from your linked social-media account by adjusting the privacy settings for that account.
We also use a third-party social-listening platform that compiles publicly accessible content on the internet in order to create aggregate reports that allow us to better understand our brand categories and more effectively market our products. This publicly accessible content may include personal data, such as your name or username in connection with a social-media profile. To the extent we obtain any such information, we will maintain it in accordance with this Privacy Statement, and use it only for the purposes described in this Privacy Statement.
How we share your personal data
We may share information about you:
- With Bayer and other companies in which we have an economic interest or ownership rights for the purposes described above.
- With others working for us, which includes third parties that perform services on our behalf such as running our Climate Services, sending communications for us, and executing marketing programs and promotions.
- With Climate and Bayer dealers or distributors, for the purpose of communicating with you about our products and services.
- With third parties to whom you request that we provide access, such as other FieldView Services users and Climate Fieldview Platform Partners authorized by you to access your account or with whom you choose to share your data, according to your settings and configurations within the Climate Services.
- With other third parties, such as law enforcement or other government entities: (1) if we believe there has been a violation of our Climate Services policies; (2) if we believe that someone may be causing injury to our rights or property, to other users, or to anyone else; (3) to provide information to law enforcement; or (4) as required by law.
- As part of a corporate restructuring, such as a liquidation, reorganization, merger, sale of the company, consolidation, change of control, asset or stock acquisition/disposition, or other corporate combination. If that happens, we will use reasonable efforts to make sure the transferee uses your information in a manner consistent with this Privacy Statement.
- As permitted by applicable laws or regulatory requirements and as a part of legal requests and obligations, such as to respond to court orders, subpoenas or other legal processes by authorities with jurisdiction.
We will not share information about you with any non-affiliated third-party vendor or website owner for their own marketing purposes without your consent.
We use third-party providers to collect and analyze information about your use of the Climate Services. These providers may collect information about your online activities over time and across third-party websites and other online services using cookies and other tracking technologies discussed above in connection with your use of the Climate Services. You may be able to manage how these providers collect information by changing your browser’s cookie settings. And remember that changes you make for one browser won’t carry over to other browsers you use.
Analytics services we use include Google Analytics and Flurry. For information about how Google Analytics collects and processes data, please visit www.google.com/policies/privacy/partners/. For information about how Flurry collects and processes data, please visit https://policies.oath.com/us/en/oath/privacy/index.html.
How long we keep your personal data
In general, we keep information about you for as long as we need it to carry out the purposes described above, and as necessary to comply with our records-management policies. We also keep your personal data as we reasonably determine to be necessary to exercise or preserve our legal rights, or comply with other legal obligations we might have, such as in connection with litigation.
You may request to de-activate your FieldView Account at any time in your account settings, or by calling Climate Customer Support at by calling Climate Customer Support at (888) 924-7475 during regular business hours posted on www.climate.com (generally, 8:00 AM to 5:00 PM Central Time Monday-Friday except public holidays), or by sending an e-mail to firstname.lastname@example.org. We may keep your Account intact for a reasonable period of time to facilitate reactivation, unless you request that we close and permanently delete your Account. You may request that we close and permanently delete your FieldView Account at any time by contacting the Climate Director of Data Privacy using the form or at the address provided below. If you request that we delete your account, we will delete account details that directly identify you, such as your name and contact details, and you will not be able to re-activate your account. We may retain some information about you or your farm operation as required for our own internal purposes, such as for legal compliance and operational purposes. We will not use this information to market products or services to you, unless you subsequently agree to receive such marketing. We may also retain some information that has been aggregated, anonymized or put through another technical process that reduces our ability to attribute such information to you for our internal operations and research and development purposes, but we will no longer link this information with your FieldView Account.
How you can control your information
You may review and ask us to change any information about you in your account profile and, where applicable, personal account preferences, stored in our system if you believe it is out of date or incorrect by contacting the Climate Director of Data Privacy using the form or at the address provided below, or where applicable, log in to your account to update your information or preferences.
Where you have provided your consent for us to use information about you, you may request to withdraw that consent for future uses of such information by contacting the Climate Director of Data Privacy using the form or at the address below. Where applicable, you may also log in to your account to update your preferences, which may include revoking consent to certain communication outreach and marketing uses.
You may opt out of receiving future commercial email or text messages from us or request that information about you be removed from the Climate Services by following any opt-out instructions in emails or texts we send you, or by contacting the Climate Director of Data Privacy using the form or at the address provided below. Please be aware that if you opt out of receiving commercial messages from us, it may take up to ten (10) business days for us to process your opt-out request, and you may receive commercial messages from us during that period.
Even if you opt out of receiving promotional and marketing material, we may still correspond with you about your existing or past business relationships with us (e.g., any purchase of our products or use of our services, or responses to your requests for information either through the website or other means). We may also access and view your information in the course of maintaining and improving the Climate Services and our services.
Your right to access the personal data that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal data that we hold about you. In addition, the personal data may have been destroyed, erased, or made anonymous in accordance with our record retention obligations and practices, as required or permitted by applicable law.
In the event that we cannot provide you with access to your personal data, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
Where is your information stored and how we protect your information
The database in which personal data associated with use of the Climate Services and the contents of such database remain within Climate or affiliated entities of Climate or within data processors or servers acting on our behalf and responsible to Climate or affiliated entities of Climate.
Some of this data may be stored or processed at computers located in different jurisdictions, such as the United States and Europe, whose data protection laws may differ from Canadian laws. Subject to applicable laws in such other jurisdictions, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in Canada.
We have implemented technical, administrative, and physical security measures designed to protect personal data from unauthorized access, disclosure, use, and modification. Our security procedures are regularly revised based on new technological developments. Although we strive to keep your personal data secure, no security measures are absolute. Use caution when transmitting personal data over the Internet.
Children’s personal data
In light of the importance of protecting children's privacy, we do not collect, process or use on our Climate Services any information relating to an individual whom we know to be under 13 years old without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted. If you discover that your child has provided us with personally identifiable information, we ask that a parent or guardian of the child contact the Climate Director of Data Privacy using the form or at the address provided below.
Links to third-party websites
We may provide links to other websites maintained by unaffiliated third parties for your convenience. But that should not be taken as our endorsement or approval of those websites or their content. We do not maintain those third-party websites and are not responsible for the availability, accuracy, or quality of their content. We make no representations or warranties whatsoever about any other website which you may choose to access through the Climate Services. You should review the terms and conditions related to the use of any third-party websites before using them.
Changes to this Privacy Statement
From time to time, we may update this Privacy Statement, so be sure to check this Privacy Statement regularly. When we do, we will post it on the Climate Services and include the effective date of the update. If there are material changes to our Privacy Statement, we will post a prominent notice on our Climate Services and provide other notice as required by law.
Interpretation of this Privacy Statement
This Privacy Statement includes examples but is not intended to be restricted in its application to such examples, therefore where the word 'including' is used, it shall mean 'including without limitation'.
This Privacy Statement does not create or confer upon any individual any rights, or impose upon Climate any rights or obligations outside of, or in addition to, any rights or obligations imposed by federal, state and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Statement and federal and provincial privacy laws, as applicable, this Privacy Statement shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.
The Climate Corporation
Director of Data Privacy
4 CityPlace Drive, suite 100
Saint Louis, MO 63141